Refund policy

Returns & Refunds

We want you to feel good about your Little Moments, Big Feelings purchase. If you are not satisfied with your order, you may request a return within 30 days of purchase or delivery.

Returns

To be eligible for a return, your item must be unused and in its original condition and packaging.

To request a return, please contact us at hello@littlemomentsbigfeelings.com before sending your item back. Please include your order number or proof of purchase.

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are non-refundable.

Damaged, Defective, or Incorrect Orders

Please inspect your order when it arrives. If your item is damaged, defective, or you received the wrong item, contact us as soon as possible at hello@littlemomentsbigfeelings.com.

Please include your order number and photos of the item and packaging when possible. We will work with you to make it right.

Refunds

Once your return is received and inspected, we will let you know whether your refund has been approved.

Approved refunds will be issued to the original payment method. Please allow additional time for your bank or credit card company to process the refund.

In-Person Purchases

Products purchased at an event or other in-person Little Moments, Big Feelings sale may also be returned within 30 days of purchase, provided they are unused and in their original condition and packaging. Proof of purchase is required.

Questions

If you have questions about a return or an order, please contact hello@littlemomentsbigfeelings.com.